O'mévaLive 90-Day Guarantee Policy

90-Day Guarantee Policy

O’mévaLive Guarantee Policy

Welcome to the O’mévaLive Guarantee — a unique program designed to give our customers confidence in their purchase and satisfaction with the results. This policy outlines the terms under which the O’mévaLive Guarantee applies, ensuring clarity and transparency between O’méva and our valued customers.

Eligibility for the O’mévaLive Guarantee

To be eligible for the O’mévaLive Guarantee, customers must use the O’méva bundle Kit consistently for a period of 90 days. The effectiveness of our products depends on regular use according to the provided instructions.

Documentation Requirement

To qualify for a refund under the O’mévaLive Guarantee, customers are required to document their usage process through weekly photo submissions. This documentation serves to:

  • Verify consistent use of the O’méva bundle Kit
  • Monitor progress and results over the specified period

Submission Guidelines

Customers should send an email weekly to support@o-meva.com including:

  • A photo showing the condition of the treated area
  • A note specifying the frequency of using the O’méva Bundle Kit during the week

Refund Process

If, after 90 days of consistent use and proper documentation, a customer feels they have not achieved the expected results, they may request a refund.

Refund requests must be submitted via email to support@o-meva.com including a brief explanation and any relevant documentation.

The O’méva team will review the request to ensure it meets all policy requirements.

Conditions Where Refunds Are Not Applicable

Refunds will not be granted if:

  • Weekly photographic documentation is not provided as required
  • There is insufficient evidence of regular use of the O’méva Bundle Kit according to the instructions

Additional Information

  • The O’mévaLive Guarantee applies only to purchases made through official O’méva channels

  • This policy is designed to foster transparency and trust between O’méva and our customers

  • O’méva is committed to ensuring customer satisfaction and believes in the effectiveness of its products

Conclusion

The O’mévaLive Guarantee reflects O’méva’s confidence in the quality and effectiveness of its products. By following the guidelines and documentation requirements outlined in this policy, customers can engage with our products risk-free. O’méva is dedicated to providing exceptional customer service and ensuring that all eligible customers can benefit from the O’mévaLive Guarantee when needed.